This review documents the previous site design. The contrast values and completed corrections below refer to that August version, not to a conformance assessment of the September redesign.
This is a concise public example of how Usability.ie records findings. It uses our own website so the evidence, before-and-after values and completed changes can be inspected without exposing a client's product or participant data.
Finding 01 : Primary action contrast
High Fixed WCAG 1.4.3 / 1.4.11
| Observed |
Primary controls and hero emphasis paired coral #d96c4f with teal #1f4d4a, producing a 2.80:1 contrast ratio.
|
|---|---|
| Impact | The primary action was harder to distinguish and its normal-sized text did not meet the 4.5:1 WCAG AA threshold. |
| Remediation |
Use #ffad8f against teal for 5.24:1. Keep #b24f30 for links on cream, where it produces 4.80:1. Use a separate high-contrast focus token on dark surfaces.
|
| Verification | Ratios recalculated; primary navigation, hero, footer and focus combinations browser-checked at desktop and mobile widths. |
Finding 02 : Homepage choice overload
Medium Fixed Information architecture
| Observed | The 390px homepage was approximately 10,121 pixels tall and repeated the same introduction-plus-card pattern across problems, EAA steps, five services and insights. |
|---|---|
| Impact | Visitors had to scan overlapping explanations before reaching evidence about how the work is performed. |
| Remediation | Reduce the first decision to three evidence types, remove the duplicated five-service grid, compress the EAA section and replace generic claims with an inspectable finding and example-engagement links. |
| Verification | Responsive browser review confirms the revised hierarchy, clean stacking and no horizontal overflow. |
Finding 03 : Incorrect standards example
High Fixed Content accuracy
| Observed | The About page described changing 14px text to 16px as a requirement of WCAG 1.4.4 “reflow”. WCAG sets no universal 16px requirement; 1.4.4 addresses text resizing and reflow is covered by 1.4.10. |
|---|---|
| Impact | The example contradicted the site's promise to map findings accurately to standards. |
| Remediation | Replace the invented prescription with the measured contrast finding above and correct the matching structured FAQ answer. |
| Verification | Site-wide text search confirms the incorrect statement is gone from public HTML and JSON-LD. |
What a full engagement adds
A client report normally adds the agreed journeys and technologies, screenshots or session evidence, reproduction steps, affected user groups, severity rationale, ownership, remediation status and a limitations section. Usability testing may also include recordings, transcripts or clips where participants have consented.
Put your own journey through the same process
Tell us the decision, affected journey and evidence you already have. The brief call is used to choose the smallest useful engagement.
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